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    SUPPORT TEAM

    The best way to reach our support team is directly at support@bravefort.com. Our support team is available Monday through Friday from 9:00 AM to 8:00PM. Messages received after work hours will be responded to the next business day. Please allow 1-2 business days for your inquiry to be responded to. 

    Customer Support Hours ( EST Time - Miami - Florida - USA): 

    Monday to Friday - 9:00 AM to 8:00PM

    Saturday - Closed

    Sunday - Closed

    USA Holiday Hours:

    Thanksgiving Day - Closed

    Christmas Eve - Closed

    Christmas Day - Closed

    Thursday 27th December to Sunday 30th December - Normal working hours

    New Years Eve - Closed

    New Years Day - Closed

    Wednesday 2nd January - Normal working hours resume

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    SHIPPING

    Free shipping on all US orders of $75 or more. Orders are fulfilled within 24hrs Monday through Friday. Orders received over the weekend or during a holiday will ship out on the following business day.

    RETURN POLICY

    We offer free returns for US orders within 14 days of delivery. Please see more information in our FAQs.

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